Terms & Conditions
Terms & Conditions – Revela Skin
Effective Date: [Insert Date]
These Terms & Conditions govern your use of the Revela Skin website and the purchase of products from Revela Skin. By accessing our website or placing an order, you agree to be bound by these Terms.
1. Definitions
In these Terms & Conditions:
- Consumer means an individual purchasing products for personal, non-commercial use.
- Company, we, us, or our means Revela Skin.
- Website means the Revela Skin website and any related online services operated by us.
- Order means a purchase submitted by a customer through our website.
- Products means the skincare or related products offered for sale on our website.
- Terms means these Terms & Conditions.
2. Company Information
Brand Name: Revela Skin
Customer Support: info@revela-skin.com
3. Applicability
These Terms apply to all website visits, purchases, transactions, and communications made through Revela Skin.
By using our website or placing an order, you agree to these Terms. If you do not agree, do not use the website or purchase our products.
We may update these Terms from time to time. The version posted on the website at the time of your purchase will apply to that purchase.
4. Products and Offers
We aim to present all products, descriptions, pricing, images, and offers as accurately as possible. However:
- Product images are for illustrative purposes only
- Minor variations in packaging, labeling, or appearance may occur
- Typographical errors, pricing errors, and obvious mistakes are not binding
- All offers are subject to availability and may be changed or withdrawn at any time before your order is accepted
Any product-related statements on our website must be read together with the product instructions, labeling, and any applicable disclaimers. Marketing claims must be truthful and not misleading, and material terms should be clearly disclosed.
5. Order Acceptance and Agreement
An order is submitted when you complete checkout and provide payment information.
Your receipt of an order confirmation email does not necessarily mean that your order has been accepted. We reserve the right to review, refuse, limit, or cancel any order for reasons including:
- Suspected fraud or unauthorized activity
- Inaccurate billing or shipping information
- Unusual quantities or resale concerns
- Product unavailability
- Pricing, technical, or listing errors
If we cancel an order after payment has been submitted, we will issue a refund to the original payment method as appropriate.
6. Pricing and Payment
All prices shown on the website are listed in U.S. dollars unless otherwise stated.
Prices, promotions, and discounts may change at any time before checkout. Applicable taxes and shipping charges, if any, will be displayed at checkout.
Payment must be made in full at the time of purchase. By submitting payment information, you represent that you are authorized to use the selected payment method.
We reserve the right to refuse or cancel orders arising from pricing errors, payment issues, or suspected fraud.
7. Shipping and Delivery
Revela Skin currently ships to customers in the United States.
We aim to process and ship orders within 1–2 business days. Once shipped, standard delivery typically takes 5–10 business days, though delivery estimates are not guaranteed and may vary due to carrier delays, weather, holidays, or other circumstances outside our control. The FTC’s Mail, Internet, or Telephone Order Merchandise Rule requires sellers to have a reasonable basis for shipping claims and to handle delays appropriately.
We offer free standard shipping on U.S. orders over $75. For orders below that amount, shipping charges are calculated at checkout.
Risk of loss and title for products pass to the customer upon confirmed delivery to the shipping address provided at checkout, to the extent permitted by law.
8. Returns and Refunds
Your purchase is also governed by our Return & Refund Policy, which forms part of these Terms.
Revela Skin offers a 60-Day Money-Back Guarantee on eligible website orders. Eligibility, process, limitations, and refund conditions are described in the Return & Refund Policy.
We reserve the right to deny refund or return requests in cases of fraud, abuse, misuse of the policy, or orders placed in bad faith.
9. Cancellations
Orders may be cancelled within 1 hour of placement.
After that, orders may already be in processing and may no longer be cancelled or modified.
10. Product Use Disclaimer
Customers are responsible for using products only as directed and for reviewing product ingredients, usage instructions, warnings, and suitability before use.
Revela Skin is not liable for issues resulting from:
- Improper use
- Failure to follow instructions
- Use contrary to warnings
- Storage contrary to label directions
- Individual sensitivities, allergies, or reactions, except as otherwise required by law
If you experience a problem with a product, stop using it and contact us promptly.
11. Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery at info@revela-skin.com.
Please include your order number and clear photo evidence where applicable. We may offer a replacement, store credit, or refund depending on the circumstances.
12. Website Use
You agree not to use the website:
- For unlawful purposes
- To interfere with website security or functionality
- To submit false information
- To attempt unauthorized access to systems or data
- To reproduce, exploit, copy, sell, or misuse website content without permission
We reserve the right to restrict or terminate access to the website for violations of these Terms.
13. Intellectual Property
All website content, including but not limited to branding, text, graphics, images, logos, layouts, and design elements, is owned by or licensed to Revela Skin and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, republish, or exploit any content without prior written permission.
14. Privacy
Your use of the website is also subject to our Privacy Policy. Where applicable, certain U.S. state privacy laws, including California’s CCPA, may provide consumers rights such as access, deletion, correction, opt-out of sale or sharing, and non-discrimination.
15. No Subscription Commitment Unless Clearly Stated
Unless explicitly stated at checkout, your order is a one-time purchase and does not automatically renew.
If Revela Skin offers subscriptions, memberships, or auto-renew programs in the future, all material terms must be clearly disclosed before purchase, and cancellation mechanisms must comply with applicable law. The FTC’s negative option guidance emphasizes clear disclosure of material terms and simple cancellation for recurring billing programs.
16. Limitation of Liability
To the fullest extent permitted by law, Revela Skin shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of our website or products.
To the fullest extent permitted by law, our total liability for any claim relating to a product or order shall not exceed the amount paid for the product giving rise to the claim.
Nothing in these Terms excludes liability that cannot be excluded under applicable law.
17. Indemnification
You agree to defend, indemnify, and hold harmless Revela Skin and its affiliates, service providers, and representatives from claims, damages, liabilities, costs, and expenses arising from your misuse of the website, violation of these Terms, or violation of any law or third-party rights.
18. Governing Law and Disputes
These Terms and any disputes arising out of or relating to your use of the website or purchases from Revela Skin shall be governed by the laws of the United States and the applicable laws of the state in which the dispute is properly brought, without regard to conflict of law principles.
Any dispute shall be handled in a court of competent jurisdiction, subject to applicable consumer protection law.
19. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.
20. Contact Information
If you have questions about these Terms & Conditions, please contact us at:
Email: info@revela-skin.com